Our Work

Projects and clients we’ve worked with

 

 Our clients

 Here’s why you should book your free DTC growth audit

With years of experience and a proven track record, we are committed to delivering measurable results for our clients. Our data-driven approach ensures that we are constantly optimising your marketing strategies to achieve the best possible outcomes.

But it's not just about the numbers. We understand that every business and customer is unique. That's why we take a personalised approach to every project, taking the time to get to know your business and your customers to develop strategies that resonate and drive real engagement.

Well known organic retailer in the UK

 

The challenge 

Without a personalised and segmented customer journey, the brand was losing out on revenue and engagement. It was time for Planet Organic to review their customer data and overhaul the way they communicated with their different customer groups.

Our response 

The first thing we did was to revitalise their existing strategy and implement a watertight customer journey. This allowed them to break out of their current situation and move forward with a detailed and structured roadmap.

Within 4 months we had helped the team implement a much more watertight and personalised customer journey.

- An increase in email sessions generated
- An increase in sessions converting to sales
- An increase in the value of sales

 
“In the 9 months I have worked with Pepped I have consistently been impressed with both the output and strategic thinking, Pepped has been an extremely important part of hims success in the UK. I look forward to continuing to work with Pepped further in the future.”
— Henry Allen // General Manager, Hims UK

A Men’s wellness platform. Providing subscription treatments for hair loss and ed

 

The challenge 

Having recently launched in the UK, Hims did not have lifecycle marketing strategy in place to attract and engage users at the top of the sales funnel and nurture them to become regular users at the bottom of the funnel.

Our response 

  • We leveraged inbound and content marketing to build a database of qualified leads to feed the sales funnel.

  • We designed and implemented an automated email series designed to educate and guide newly captured leads towards booking a consultation and ultimately subscribing.

  • Build brand loyalty and engagement to increase customer LTV and reduce churn.

  • Weekly automated email newsletter that focuses on keeping existing subscribers supported and engaged.

 
 

Take it from our biggest fans 

Testimonials

“It was refreshing to work with someone who could get on and deliver and who had dual skill sets of communication and empathy with our audience as well as the critical technical ability and expertise to direct our developers as well as put in place smart tech solutions to engaging our different segmented customer groups.”

— Ed Hill / The Epicurean Club

“Working with Georgie is an absolute joy. She not only knows her field inside and out, but makes her work clear, practical and, most importantly, actionable for any kind of audience. The content she created for us delivers a huge amount of value, helping us to really shift the dial for small businesses. The combination of Georgie’s approach and her expertise is unbeatable.”

— Georgia Munn // Marketing Manager, Distill Ventures

“I worked with Georgie on a project, and was really impressed with her knowledge, expertise and insight on all CRM and marketing matters. I would highly recommend her. ”

— Alice Olins // Founder & Director, Step Up Club

 
Jennis

Dame Jessica Ennis-Hill’s home workout app

Dame+Jessica+Ennis+Hill
 

THE CHALLENGE 

We’re teamed up with the Jennis team before the launch of Dame Jessica Ennis-Hill’s new home workout app. The challenge was to develop and build the ongoing digital and lifecycle marketing strategy in preparation for their launch in September 2020.

OUR RESPONSE 

  • We developed new customer personas

  • We built out key lifecycle marketing automations in order to ensure new leads and subscribers were fully welcomed and onboarded

  • We developed a Channel Optimisation Strategy that ensured each of Jennis’s siloed marketing channels were working synergistically towards a clear goal.

 

Book a free DTC Email Growth Session

Find out what’s possible for you in the next 90 days

You may be only a few strategies away from converting and retaining 2x more customers.

And we’re here to help you get there. Book a free DTC Email Growth Session and we’ll identify your key opportunities and share our little-known email and SMS flows that’ll double your brands monthly revenue whilst you sleep…