This isn't a fixed scope of deliverables you have to manage. It's a senior person, embedded in your business, owning the retention channel — strategy and execution both.
How I work
I work on a flexible, hourly retainer — a monthly allocation of hours that flexes up or down based on what's actually needed, rather than a fixed scope of deliverables.
I act as a strategic partner, not just an extra pair of hands: I can slot in alongside your existing team, or bring in my own delivery support and run it solo.
Love for Pepped
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![MTHK]()
“The Pepped team worked to deliver an email strategy that is on point and on brand – delivering higher open, conversion and sales rates from day one. Highly recommended."”
Amar Radia | MTHK
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![Daye]()
"Pepped dug deep into the data to provide us with an actionable plan to tackle areas of under-performance, giving us helpful industry benchmarks to demonstrate the commercial opportunity available."
Caroline Copsey | Daye
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![Wednesday's Domaine]()
“My experience working with Pepped has been brilliant from start to finish. They listened actively, worked quickly and were happy to help at all times."
Luke Helmsley | Wednesday’s Domaine
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![Hims]()
In the 9 months I have worked with Pepped I have consistently been impressed with both their output and strategic thinking, they have been an extremely important part of Hims success in the UK.
Henry Allan | Hims
Resources Worth Reading
The latest thought leadership and insights to help you power-up your email and SMS marketing.
Brands I’ve Partnered With
